Accessing Services

Accessing Mental Health Services 

Telephone our clinic and make an appointment with one of our team members including Psychiatrist, Psychologists and Registered Counsellors. Alternatively, email your referral to our Admin Team.

Our Clinic Manager will review the referral needs and will determine the most appropriate team members to provide the initial consultation. At that time, clients may clarify their needs and expectations of the service in order to make an informed decision about whether to continue working with our providers.

Phone on (07) 4638 8464 or email:


You may choose to be a self-referred/self-funded client. Alternatively, you may choose to access funding support via:

  • your private health insurance cover. We have HICAPS facilities on site.
  • visit your GP and discuss your eligibility to access Medicare rebates for mental health services under a Better Access Mental Health Care Plan or for DVA supports.
  • NDIS-supported services.

We offer a range of in-clinic services and remote-access services for our clients. Our standard fees vary according to the qualifications and experience of our healthcare providers.

Standard rates per clinical hour of service are typically:

  • $350 – First Consult with our Psychiatrist
  • $180 – $220 for our Clinical Psychologists
  • $150 – $180 for our Registered Psychologists
  • $85/hr for Counselling & Provisional Psychology services

A 20% discount may be applied for eligible health care concession card holders.

Please discuss this with your MSMH service provider.

Referrals may be faxed to MSMH on 07 3547 8484 or emailed to

GPs may be able to complete a Mental Health Care Plan referral with you over the phone- all you need to do is call your local GP clinic, and request a telehealth mental health assessment.

Most of our providers are registered with NDIS, Medicare Australia and Private Health Funds, enabling eligible clients to access reduced fees for individual and/or group programs.

Medicare rebates vary depending on individual circumstances, e.g., for patients with a current Mental Health Care Plan who see a Clinical Psychologist, the rebate is approximately $126. For those patients seeing a Registered Psychologist, the rebate is approximately $86.  If the family medical safety net has been reached within the calendar year, a higher rebate may be payable.

Private health funds may also rebate on our services. Rebates vary depending on your fund and level of cover. Contact your health fund for the latest rebate information.